About AkzoNobel
Since 1792, we’ve been supplying innovative paints and coatings that help color people’s lives and protect what matters most. Our world-class portfolio of brands is trusted by customers around the globe.
Job Title: Technical Service & Quality Specialist
We’re seeking a highly skilled Technical Service & Quality Specialist to join our team. As a key member of our Technical Service & Quality department, you will be responsible for ensuring the highest quality standards are met in our products and services.
Job Purpose
- Develop and implement procedures to improve Technical Service & Quality capabilities, documentation, and tools.
- Create and manage performance tracking databases for the Technical Service & Quality team.
- Manage data and inventory in the Technical Service & Quality department.
Key Accountabilities
- Manage stock of inventory, assets, documentation, tools, and equipment in the Technical Service & Quality department.
- Conduct regular audits to ensure inventory, assets, documentation, tools, and equipment are accurate and up-to-date.
- Research and develop technical and quality training courses for the Technical Service & Quality team, commercial team, and customers.
- Create and manage training documentation for the Technical Service & Quality team, commercial team, and customers.
- Prepare training venues, products, tools, equipment, and materials for training courses.
- Conduct technical and quality training courses for the Technical Service & Quality team, commercial team, and customers.
- Develop and deliver training programs for the Technical Service & Quality team, commercial team, and customers.
- Collaborate with stakeholders to resolve quality issues related to products and reduce complaints.
- Ensure satisfactory closure of complaints from external customers.
- Log and analyze technical problems to make continuous improvements for AkzoNobel Deco Indonesia.
- Meet set Key Performance Indicators (KPIs) and contribute to team performance standards.
- Assist the Technical Service & Quality department in achieving targets and goals.
Experience
- Minimum bachelor’s degree in Chemical Engineering.
- Strong analytical skills with attention to detail and accuracy.
- Adept at queries, report writing, and presenting findings.
- Proficient in MS Office, with expertise in Excel and PowerPoint.
- Fluent in English and Bahasa.
- Excellent oral, written communication, and interpersonal skills.
- Public speaking capability and ability to give training.
- Problem-solving capability and ability to work independently.
- Fast learner.
- Multi-tasking capability.
- Excellent troubleshooting and organization skills.
Education
- Minimum bachelor’s degree in Chemical Engineering.
- Strong analytical skills with attention to detail and accuracy.
AkzoNobel is committed to creating an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance and promote equal opportunities for all.
Gaji AkzoNobel
Untuk posisi TSQ Development di AkzoNobel gajinya sesuai dengan peraturan perusahaan yang mengacu pada Jabatan, Grade karyawan yang bersangkutan. Negosiasikan gaji AkzoNobel sesuai dengan kemampuan anda. Semoga sukses.