ALTO Network is a leading payment infrastructure provider as well as the pioneer in payment solutions by always bringing the most innovative and impactful technology to connect merchants or financial institutions with their customers to grow their business nationwide and beyond. Our main product is the transaction behind every banking transaction for both physical transactions and digital transactions. Kindly check our product here:   https://alto.id// This position will report directly to the Senior IT PMO Manager. Main Function Document controller for related deployment activity Make MoM and FU meeting agreement result, internal & external app support create draft document SOP Job Responsibilities Leadership Manage documentation of application handover process Customer Service & Relationship Management Follow up all shareholder regarding meeting agreement   Operation Management Create MoM for all meeting Support the manager in managing ticket and reporting ticket Support the manager on creating SOP documentation   Good Corporate Governance Risk/Finding audit to be fulfilled Ensure staff are informed and trained to support good corporate governance in their specific areas   Knowledge Knowledge about ITIL Framework Knowledge about Project Management   Technical Skill High level IT knowledge   Non-Technical Skills Project management (deadline, priority, urgency) Communication Ms excel & power point Team work High initiative Fast learner Positive vibes   Experience Last year student/fresh graduate student   Qualification D3 / S1 All Major Powered by JazzHR