Head of Account ManagementWe’re hiring! Aon is currently recruiting Head of Account Management to join our Health Solutions team in Jakarta, Indonesia.About AonAon plc (NYSE:AON) is a leading global professional services firm providing a broad range of risk, retirement, and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. At Aon, you will be part of a team which will support and inspire you and provide the opportunities and resources to develop your skills. It is an environment which encourages you to achieve your best – together we’ll empower results.The Opportunity Responsible for leading Client Management Team to drive its overall strategy and operation. Work with Head of Health Solutions and other solution lines to identify and develop business opportunities that generate long-term client relationships and profitable revenue growth with full range of new and existing products and services.ResponsibilitiesClient OwnershipVoice of Deliver Aon United (DAU) across Health SolutionsConstantly identifying valuable clients and where the biggest opportunities exist, developing client relationships positively, influencing sales, and enhancing client retention and roll-overPerforming as knowledge resource, providing technical and/or operational expertise regarding key accounts including coordination with different Aon officePositive Net Promoter Score from clients and regularly review value proposition to increase overall partnership positionDeveloping and maintaining client relationship and building new business relationsGrowth and SalesKey leadership role in the design and delivery of client and revenue growth plans for Client Management TeamShared ownership of implementing growth plans and co-leading to win large accounts with Head of Health Solutions, Head of Sales, and Head of AdvisoryLeading, managing, and implementing the agreed growth plan and budget for allocated client portfolio, and contributing to the annual planning cycleContributing to a regular and dynamic focus on the Market Assessment processFormal review of major bids and tenders across the teamOperational ExcellenceWorking with Head of Health Solutions to create sustainable divisional growth plans, Local Market Planning (LMP), and management of Aon Connect teamManaging and supervising the team on day-to-day operations to ensure Operation Excellence critical metrics achievedEstablishing processes, measuring for monitoring, maintaining, and improving standards that are consistent with Aon’s Code of Business ConductImplementing Aon initiatives including but not limited to consulting and advisory, tools and technologyLeadershipManaging direct reports as required, ensuring that their objectives are aligned with the overall Health Solutions strategy, that their performance is satisfactory and that they are taking the necessary action continually to develop their capabilityDelivering counsel and execution support to clients and colleagues, supporting retention and revenue growth objectives of the teamLeading and engaging the team in a manner which provides direction, clearly delineated responsibilities, and appreciation of importance and opportunity for the colleaguesBuilding trusted relationships with the leadership of other solution lines that facilitates and encourages collaboration and Aon United opportunitiesBuilding on the strengths of the team, developing hi-po talents, and addressing the gaps in expertiseAdditional ResponsibilitiesBe an active participant and contributor to the local Health Solutions Leadership and Commercial forums (as required)Contributing to various Health Solutions APAC initiatives and other leadership forums (as required)Contributing to client solutions development in IndonesiaConnecting the local country teams with regional colleagues, to bring the best of Aon to our clients and prospectsPerforming other duties and tasks as reasonably assigned by your Manager and members of the Regional Leadership TeamMaintaining a continual professional development standard through Aon University and any other industry driven licensing or educational requirementsOn-going adherence with the Aon Impact Model (AIM)RequirementsIn-depth knowledge of the overall employee benefits program, its funding mechanism, broking processes, advisory and consulting, market segments, and marketplacesMinimum regulatory requirements as stipulated by OJK and other relevant authorityExperienced and proven record in leading account management team of related experience in partner engagement, client relationship, and its operation within broking/ consulting/professional services firmExcellent in leadership skill, own effective interpersonal and people management skill while consistently driving for resultsAn effective communicator who has ability to present, negotiate, and influence at operation and strategic level with clientsPossess strategic planning skills, business sense, and sales proficiencyDemonstrate accountability, coaching, and management skillsAlignment to departmental and organizational vision and goalsHow we support our colleaguesIn addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work… and we are all for it. We call this Smart Working!