Customer Service di MSD

Loker MSD.

Job Description

JOB DESCPRITION

This position is responsible to support sales team with the roles and responsibilities as follow:

Customer Master Data Management and SAP System Prices     

  • Manage new customer accreditation documents (completeness)
  • Manage contracts with customers/dealers together with Commercial team
  • Manage accurate pricing in SAP including of discounts and promo deals after proper approval
  • Customer registration and product price registration in E-Faktur

PO to Outbound delivery process          

  • Gather purchase order from customers/ sales team
  • Arrange documents and transportation for delivery goods and delivery samples to customers
  • Process sample request from sales team, FOC delivery in SAP
  • Creation of commercial invoice and manage delivery to customers
  • Liaise with BSC OtC and Sales team for any credit blocks
  • Main point-of-contact of warehouse (ILC) on outbound deliveries
  • Raise the Invoice/DN cancellation, SO correction, credit and debit memo, and Nota Retur as required

Sales Closing

  • Generate SO report, check if matches with GL
  • Ensure there are no active SO each month-end

Rebate Management    

  • Set up of rebate / discount in SAP as required
  • Management of rebate accruals

Accounting – Sales Tax Management     

  • Main point-of-contact of sales tax consultant and auditor
  • Preparing monthly Tax report to Tax consultant
  • Respond to issue that relate to Tax Invoice & queries from customers and tax consultant

REQUIREMENT

  • Bachelor degree of any major
  • Minimum 1 year of experience in related area
  • Familiar with SAP system
  • Fluent in English
  • Strong interpersonal skills
  • Strong teamwork & collaboration
  • Excellence communication skills

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

10%

Flexible Work Arrangements:

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

Requisition ID:R223064

Gaji MSD

Untuk posisi Customer Service di MSD gajinya sesuai dengan peraturan perusahaan yang mengacu pada Jabatan, Grade karyawan yang bersangkutan. Negosiasikan gaji MSD sesuai dengan kemampuan anda. Semoga sukses.

LAMAR SEKARANG